Developing Personal Relationships With Clients

I’ve experienced the gamut of client relationship types — from all business to too personal — and it took me a little while to discover the right mix of business and personal that works for me. When I was just starting out, my instinct told me to be all business all the time. I wanted to be considered an equal, get respect from my clients and not be in a position to be taken advantage of. Once I had a little experience under my belt and some longer-term client relationships, I adopted a more personal approach, likely because I had more confidence in myself as a business person.

Read more: sitepoint.com

 

Filed under  //  clients   customer service   relationship  
Comments (0)
Posted